Your confirmation carries a three-letter location code — LNW, LNS, SPT or GWY — and the booking card for your departure shows a map with the boarding point marked.

The Find my shuttle section further up this page gives the exact spot in each of the four lots, and the Find Your Shuttle guide has a full-page map for every location. A Shuttle Coordinator is at each lot before the game.

Intercity pickup points in Omaha, Kearney–Grand Island and Norfolk–Columbus are shown at booking with their own map.

Arrive about 10 minutes before your departure time. There is no queue to join — your seat is held.

Any one of these: your printed confirmation, the confirmation email on your phone, or your booking in your iPronto account (the account icon, next to Log in). The driver or the Shuttle Coordinator will check it.

Only for the person who booked. We check the headcount for everyone else — a booking for two admits two, including you.

No. Standing is not permitted on any of our vehicles. It is also why we never sell more seats than the bus holds — if you have a booking, you have a seat.

R Street, between N 13th and N 14th — on the north side, by the Culture Center. It is a short walk from the stadium and it is the same place at every home game.

Three things carry the same code. Your ticket shows it — LNS-OUT-2, for example. The bus shows it in the windshield, in your location's colour. And each lot has a card clipped to a parking meter at its spot on R Street with the location name, code and colour.

If the code on the bus does not match the code on your ticket, it is not your bus. More than one bus can load from the same spot minutes apart, so match the full code, not just the lot.

Some codes end in a letter — GWY-IN-1A, SPT-OUT-1A. That letter is a second shuttle on the same wave, so GWY-IN-1A and GWY-IN-1 are different buses. The letter is part of your code.

Ask a Shuttle Coordinator. They are at the boarding point on R Street after the game with the full departure list, and asking one is faster than walking the line looking. If you cannot find a coordinator, call or text 833-477-6688 or 669-690-2575.

Please don't board a different bus. Your seat is held, and taking someone else's leaves them without one. If your bus is not there at your time we will get you onto one — you will not be stranded.

Your shuttle leaves 30 minutes after the end of the game, or at its scheduled departure time — whichever is later. If everyone booked on it is aboard before then, it leaves.

Most lots also run a later departure a set interval after the first, for anyone staying on after the game.

Return buses do not leave before the game ends. Overtime, a weather delay or a long fourth quarter moves your departure with it — your seat is held and you do not need to rebook.

If you want to stay for a drone show, fireworks or a concert, book the later departure rather than the first one. That is what it is there for.

We will try, but it depends on space — everyone booked on that later departure boards first. Booking the departure you will actually use is the reliable route.

Yes. Every seat is reserved, so there is no boarding without one. You can book right up to game day — including on your phone standing at the lot — as long as seats remain. The popular departures do sell out.

Yes, for the four Lincoln park-and-ride lots. Inbound and outbound are separate bookings, which is what lets you choose a different time for the ride home. Intercity bookings are round trip and cover both directions.

Every departure on the booking page shows its total seats and how many are still open, updated in real time.

Sold-out departures stay listed on purpose, so you can see the whole schedule and plan around them. Pick an earlier or later departure from the same lot, or another lot that still has seats.

Check the departures whose code ends in a letter, too — those are second shuttles on the same wave, leaving a few minutes after the one that sold out, and they are often the closest seat to the time you wanted.

Not yet — schedules are built around kickoff, so they go up once the time is confirmed. Booking opens as soon as they do.

A mix of motorcoaches and school buses, depending on the game.

Motorcoach supply around Lincoln is fully committed on football Saturdays. We run every coach we can source and use school buses to cover the rest of the demand rather than leave people without a ride. A school bus seat is narrower and has less legroom than a coach — worth knowing before you book if you are tall. We are working to bring more coaches in as the season goes on.

We can arrange one. Email RideWithPronto@iPronto.com after you book your seats so we can put it in place for your departure.

Lincoln — inbound: $10
Lincoln — immediate return: $20
Lincoln — later return: $15
Intercity round trip: $59–$79

Each direction is booked separately for the Lincoln lots; intercity is round trip.

We are a private company and no part of this service is subsidised — the fare covers the whole cost of running it. Big Red Express is cheaper, and if the lowest fare is what matters most to you, that is a fair reason to ride it.

What this fare buys is a specific seat on a specific departure. You are not in a queue, you cannot be turned away because the bus ahead of you filled up, and you know before you leave home what time you are coming back.

No. All bookings and payments are made online, including on game day at the lot.

Enter it in the PROMO CODE field in the Payment section as you book. Codes may be for a discounted fare, a raffle entry or another offer — each one carries its own terms.

You earn points on everything you book with us — shuttle seats, experiences and trips — worth up to 5% of the booking.

Your balance and its redemption value appear in the Payment section when you book, and you choose how many to put towards that booking. Full details at iPronto.com/reward-points.

Under our User Agreement bookings are non-cancellable and non-refundable.

To switch to a different departure or lot: book the one you want, then email RideWithPronto@iPronto.com with both confirmation numbers. We will cancel the original and refund it in full.

That is Pronto — a Cavalier King Charles Spaniel, our mascot and your travel companion. Tap him to chat with one of our representatives when they are available.

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